There are multiple possible reasons. To ensure that a camera is shown you can try doing these steps: unplug all the cables from the camera, wait for a couple of seconds and plug them all back in. Ensure that no other program is using that camera (like zoom). After all this, refresh the camera list. If your camera is still not shown, try launching the Azure Kinect viewer, otherwise known as k4aviewer and check if that program is able to find your camera. If even the viewer is not finding your camera then it might be faulty.
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Why some of my cameras are not shown in the camera list?
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